To manage the influx, the hotel established a dedicated service team that tailored operations to the specific rhythms of professional athletes. Procedures included consolidated check-in channels, flexible housekeeping to accommodate match schedules, and extended dining hours at the South Market All-Day Dining and Kan Kan Lobby Lounge to align with tournament nutrition needs. The facility utilized its 666 guest rooms and 3,500 square meters of event space to balance the delegation’s requirements with the needs of regular business and leisure guests.
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Beijing Marriott Marquis Tests Operational Readiness During China Open
Within weeks of its September 15 opening, the Beijing Marriott Marquis Hotel faced a high-stakes logistical challenge: hosting the China Open delegation. The property, located in the heart of the Olympic Green, leveraged its proximity to the National Tennis Center to accommodate players, coaches, and staff during the tournament.
Sander van Delden, the hotel’s general manager, noted that the event served as a critical test for the property’s infrastructure shortly after its launch. Following the conclusion of the tournament, the hotel reported positive feedback from organizers and staff regarding its responsiveness. Looking ahead, management intends to utilize this experience to position the site as a primary hub for future sports and convention activity within the Chaoyang District.
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