A whitepaper from payment provider DECTA, based on data from 500 decision-makers, reveals that 11.8% of UK merchants overall see crypto as a customer priority. This interest intensifies significantly as company size increases. Despite the uptick, security remains the dominant focus for 48.6% of respondents, followed by payment simplicity and transaction speed.
International commerce is a major driver for these evolving preferences, with 53.8% of surveyed SMEs selling products globally. Many of these firms report that cross-border payment processes have grown more complex, leading to increased interest in diverse financial tools like Buy Now Pay Later and open banking alongside crypto. However, merchants remain cautious, with over half prioritizing ironclad security over both cost savings and the adoption of cutting-edge tech.

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