Ledger Halts German Retail Sales Amid Hardware Tampering Probe

Ledger and the retailer reached a mutual agreement to suspend sales on October 13 while an investigation into the reported hardware implant continues. The company’s internal Donjon security team is currently inspecting the device in question to determine how the unauthorized modification occurred. Ledger confirmed that no customer funds were lost in this specific instance and insisted there is no evidence of a broader breach of its infrastructure or services.

This incident follows a separate and more severe security failure involving devices sold through the Southeast Asian reseller CryptoBilis. In that case, researchers discovered unauthorized components capable of transmitting recovery phrases via cellular networks. Although Ledger stated that verified fund losses remain confined to the CryptoBilis distribution channel, the German report has prompted a broader review of retail security protocols. Customers are advised to contact official support channels and remain vigilant against phishing attempts, as scammers often exploit such news to solicit recovery phrases from unsuspecting users.